Legal & Privacy
Privacy Policy
Effective date:
Introduction
This privacy policy explains how Plate & Sage collects, uses, and protects personal information when you visit our website or interact with our restaurant. We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.
This policy applies to information collected through our website, reservation system, and in-person interactions. It covers the personal details you share when booking a table, contacting our team, or simply browsing our pages.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and reservation details, as well as information collected automatically through cookies and analytics.
Plate & Sage does not offer online gambling. Any casino-inspired elements on our website are physical, offline, and purely visual.
How We Use Information
We use your personal information to manage reservations, respond to inquiries, improve our services, and send promotional communications if you have opted in.
Reservation management and confirmation
Your booking details help us secure your table, confirm your visit, and accommodate dietary needs or special requests.
Customer support and feedback
We use your contact information to answer questions, resolve issues, and improve the dining experience.
Marketing communications with consent
If you opt in, we may send occasional updates about seasonal menus, events, or offers. You can unsubscribe at any time.
Website analytics to improve user experience
Aggregated technical data helps us understand how visitors use our site so we can refine navigation and content.
Sharing and Disclosure
We do not sell your personal information. We may share information with service providers who assist us in operating our website and restaurant, such as reservation platforms and email services, under strict confidentiality agreements.
- Service providers: reservation system, email marketing, analytics.
- Legal requirements: if required by law or to protect rights.
- No sharing for online gambling purposes.
Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure.
- Encryption of data in transit.
- Access controls and staff training.
- Regular security reviews.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to access, correct, and request deletion of your personal information held by us.
Changes to This Policy
We may update this privacy policy from time to time. The latest version will always be posted on this page with the effective date.
Effective date:
Material changes will be highlighted.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Phone: +64 9 555 1234
Address: Plate & Sage, 12 Victoria Street West, Auckland 1010, New Zealand